Imprint & Contact

Last updated 5 October 2026

Article 5 of the EU e-Commerce Directive (2000/31/EC), and the national imprint rules that implement it, require an online service to keep its operator identity and a fast contact route permanently accessible. This page is that disclosure.

Operator

Legal entity

Publication pending — available on request from the contact below.

Registered address

Publication pending — available on request from the contact below.

Company registration

Publication pending — available on request.

VAT identification

Not VAT-registered, or publication pending.

EU representative (GDPR Art. 27)

Not appointed.

Data Protection Officer

No DPO appointed — Article 37 does not require one for this processing. Privacy contact below.

Contact

General & support

support@patternx.io

Privacy & data rights

privacy@patternx.io

We answer support within two business days and data-rights requests within the statutory deadline — one month under the GDPR, 45 days under US state privacy law.

Regulatory status

PatternX is a software tool. It is not a bank, broker-dealer, exchange, custodian, investment adviser, portfolio manager or payment institution, and it holds no licence in any jurisdiction. It never takes custody of your money or your assets: your funds stay with the exchange or broker you connect, and PatternX only sends the orders you configured it to send.

Because it does not provide investment services within the meaning of MiFID II Annex I, or investment advice within the meaning of the US Investment Advisers Act §202(a)(11), it is not authorised or supervised by any financial regulator. That also means none of the investor-protection schemes that cover regulated firms — deposit guarantees, investor compensation, the FSCS, SIPC — apply to your use of PatternX.

Complaints and dispute resolution

Write to support@patternx.io with "Complaint" in the subject. We acknowledge within five business days and give a reasoned answer within 30 days.

EU consumers: the European Commission's online dispute-resolution platform ceased operating on 20 July 2025, so complaints go instead to the consumer authority or approved alternative dispute-resolution body in your own member state. Nothing here removes your right to bring proceedings in the courts of your country of residence.